Returns & Exchanges

Due to the perishable nature of our farm-fresh products, we are unable to accept physical returns on food items, but we are committed to ensuring you are fully satisfied with your order. If your shipment arrived damaged or did not meet our quality standards, please reach out to our team within 7 days of delivery for a resolution.

Return Process

• 1.
  Document the Issue

  Upon receiving your order, please inspect all items immediately and take clear photographs of any damage to the packaging or the product itself.

• 2.
  Contact Our Team

  Send an email to our support team with your order number, a brief description of the issue, and the supporting photos to initiate a claim.

• 3.
  Review Process

  Our farm office will review your request within 2-3 business days to determine the best course of action, such as a replacement or store credit.

• 4.
  Resolution Delivery

  Once approved, we will process your refund to the original payment method or expedite a fresh shipment from the farm at no additional cost to you.